As soon as summer starts, people prefer cold food. Due to this, sales of cold drinks also start increasing in the market. But there are many shopkeepers who charge 5 to 10 rupees more than the MRP of cold drinks. But do you know that according to the Legal Metrology Act, no shopkeeper can ask you for any item more than MRP. If this happens to you, you can file a complaint for this.
Cold drinks cost more than MRP
Many times shopkeepers sell cold drinks for more than the MRP and when the customer asks, they "cooling charge" In the name of this, they charge Rs 10 more from people. But doing so is very wrong. Whenever the company produces a product, it decides the MRP by adding all the expenses related to it.
legal offence
After this, if a shopkeeper gives you the goods for more money than what is written on the bottle, then it is a legal offence. There are some shopkeepers who start fighting with the customers for extra charges. If this happens, you should not pay extra money to the shopkeeper. Rather, for this you should file a complaint against the shopkeeper.
How to complain about a shopkeeper
You can calmly tell the shopkeeper once about the law related to MRP. If despite this he still charges you extra, then you should file a complaint against the shopkeeper. To make a complaint, you can go to the National Consumer Helpline website https://consumerhelpline.gov.in/.
Customer Helpline Number
Apart from this, you can register your complaint by calling the national customer helpline number 1915. This helpline is available 24 hours. As soon as your complaint is registered, immediate action will be taken.