Consumer Forum: Nowadays almost everything has become online. Now even if a person has to go from somewhere to somewhere. Or want to eat something. Or want to order some item. Everything can be done online through phone within minutes Gets booked. Some people like to go to the market and buy things. So some people like to do online shopping feels good. Both methods have their own advantages and disadvantages.
People do more shopping online because they are getting great offers. And for that they don’t even have to argue with the shopkeeper. While sitting at home The product also gets delivered. But this has been seen in many cases. The goods are ordered in one place and the goods are received in another place. In such a situation, usually the e-commerce company gives a refund. If the company does not refund then you can adopt this step.
Complain in consumer forum
Nowadays people order goods online through Flipkart, Amazon, Myntra and other websites. But this has been seen on many occasions. The goods are ordered in one place but delivered in another place. Generally, e-commerce companies give refund if wrong goods are delivered.
But in some cases it has been seen that companies refuse. If it happens to you that the goods have been delivered wrong. And despite you saying so, the e-commerce company is not giving its refund. So in such a case, you can complain about the company in the Consumer Forum of the Government of India.
Compensation will be given along with refund
There should be no atrocities against consumers. For this, the Government of India has created a consumer center. Where consumers can complain about fraud and poor service. If an e-commerce company refuses to give you a refund after delivering the wrong product. Then you can complain in the consumer center i.e. consumer forum. For this you can read this You can call the number 1800-11-4000.
Or you can file a complaint on the forum’s website consumerhelpline.gov.in. For this there you Registration will have to be done. And you will have to register your complaint by submitting complete details of your complaint along with invoice and order details. After this, if your complaint is found true. So not only do you get a refund from the e-commerce company, you also get compensation. Get.
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