Consumer Forum: Nowadays the trend of online shopping has increased a lot, people are ordering even the smallest things online. For this, there are many companies, which woo people by giving different offers and attract them to shop from their platform. Many times these companies deceive people and give them wrong or fake products, in such cases people return the product and claim refund. Many times many problems arise in getting refund. Now a similar case has come to light, in which the court has imposed a fine on the company for not giving refund promptly. That is why today we are telling you that if this happens to you too, then where to complain first.
fine imposed on amazon
Actually, this penalty has been imposed on the e-commerce site Amazon, the customer had accused the company that he was given a defective laptop and when he returned it, the refund was not received on time. Due to this he had to face mental torture because the laptop was worth more than Rs 70 thousand. In such a situation, the company and the retailer were reprimanded by the Consumer Commission and a fine of Rs 35 thousand was also imposed. In this case, the customer’s money was returned after about one and a half years.
complain here
Now if this ever happens to you too, you can immediately complain about it in the consumer forum. You have to complain about fraud happening to you or not getting refund on the helpline number of the Consumer Forum. You can make such complaint on 1800-11-4000 or 1915. In this you will be asked for various types of information, after which you will also get a complaint number. If your complaint is found true then strict action can be taken against the company and the consumer court can also impose heavy fine.
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