Indian Railway: Indian Railways is one of the largest rail networks in the world. To travel long distances, trains run continuously on the railway tracks for many hours and even weeks. In such a situation, passengers also have to stay in the train for a long time while traveling in the train, due to which the Railways provides many services to its passengers. Some of these services are PAID while for some you do not need to pay money, that is, these services are provided absolutely free of cost. Today we are going to tell you about those services which are provided by Railways to its passengers for free.
Beds are available for free in AC coaches.
Indian Railways provides a free bedroll including one blanket, one pillow, two bedsheets and a face towel in all AC categories of Indian trains including First Class, AC 2-Tier and AC 3-Tier. However, to get a bedroll in Garibrath Express, you will have to pay Rs 25. If bedroll is not available then you can complain. On complaining, you are immediately provided with a bedroll.
Food is available for free
If you travel in superfast trains like Duronto, Shatabdi and Rajdhani, then you can get a chance to eat free food during the journey. The condition for this is that the train is running late by 2 or more hours. Yes, if your train is running late by two or more hours, then Railways offers you free food to compensate for your loss, for this you do not need to pay a single penny, not only this, the food menu You can also choose as per your choice. Apart from this, if the food vendor refuses to give you the food bill, then you can eat the food from him for free.
Medical facilities are available for free
If you feel sick or experience anything else while traveling by railway, you can seek medical attention from the front line employee, ticket collector, train superintendent etc. This will provide you health related facilities. You do not have to pay any fee for this health consultation and medical help.
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In case of any problem, you can complain here
You can easily lodge a complaint at Indian Railway stations through many online and offline methods. You can find a notebook in account agency, parcel office, goods warehouse, town booking office, reservation office etc. You can write your problem in this. Apart from this, complaint can also be lodged on pgportal.gov.in. You can contact on helpline numbers 9717630982 and 011-23386203. You can lodge a complaint on number 139.