Complaint Against Loan Recovery Agent: Often when people need money, they take a loan. There are many types of loans. If someone wants to buy a house, then home loan. If you want to buy a car, then take a car loan. Personal loan if needed for any personal work. Many national banks and non-banking financial companies provide loans to people as per their needs.
But sometimes this also happens. Many people are not able to pay the loan installments on time. In such a situation, banks or loan giving companies. They try to recover the loan money by sending recovery agents. Many times recovery agents harass the loan takers a lot. In such a situation, a complaint can be made against the recovery agents. Let us know how.
If recovery agent harasses you then complain to police
Often when people take a loan and are unable to repay it, then either banks or financial companies. Sends recovery agent to recover the loan. Recovery agents have been found many times misbehaving with such people. Many people have also complained that recovery agents behave very badly with people.
If the recovery agents behave like this with you, then you can lodge a complaint against them with the police. Police can take strict action against the recovery agent in case of repeated harassment.
You can also complain to RBI
RBI has given strict instructions to all the banks that no recovery agent will work in violation of the rules. Recovery agents will work only under the Fair Practice Code. But despite this, many recovery agents do not follow the RBI directive.
And even resort to abusive language. Along with this he also gives threats. If any recovery agent does this kind of thing with you, then you can complain about it in writing to RBI.