Rights of passengers in train: Indian Railways holds a special place in the lives of Indians. It is the responsibility of Indian Railways to provide good and safe travel to the passengers. Many facilities are provided to the passengers by the Railway Department, but due to lack of information about these facilities, passengers have to face many difficulties during the journey. Today we will tell you about some rights related to rail travel, which most of the passengers are not aware of. If you are going to travel by train, then know about these rights of yours. Because it is important for a railway passenger to know about these rights.
No one will let you off the train if you don’t have a ticket
The first right in all this is that if someone has to catch a train in a hurry, he can board the train by taking a platform ticket. After boarding the train, he can get a ticket from the TTE by paying the fee for the entire journey. Instead of getting worried, you can know your rights and avoid a hefty fine.
Railway gives concession in reservation for these categories of people
Let us tell you that the railways provides concessions in many categories including patients, senior citizens, awardees, widows of war martyrs, students, youth, farmers, artists-sportsmen and medical practitioners. You can get more information about these concessions by visiting ‘Concession Rules’. Apart from this, if you have booked an e-ticket and you want to change your boarding station, then you can change your boarding station anytime within 24 hours.
Railways will provide medical assistance in case of illness
If your health deteriorates during a train journey, you will be provided medical facilities. For this, you have to contact the TTE. Apart from this, if you fill the insurance option in the e-ticket, the railway compensates for the loss of your life and property.
It is the responsibility of the railways to provide a clean travel experience
It is the responsibility of the railways to give you a clean travel experience. You pay a hefty amount for travel and in return the railways provide you facilities. In such a situation, if you see a lot of dirt in the train you are travelling in, then you can call the attendant and ask him to clean it. If he refuses, you can complain to the TTE.