TRAI New Rules: Telecom regulator TRAI has issued new guidelines to improve the quality of mobile services, which are not liked by telecom companies. TRAI says that if any telecom company does not follow the quality standards, then it may have to pay a hefty fine. Earlier this fine was Rs 50,000, but now it has been increased to Rs 1 lakh. Meanwhile, COAI, the organization of mobile service providing companies, has expressed its displeasure over this. The organization says that these new rules will increase their costs. This can…
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TRAI New Rule for mobile companies compensation to customer service free outage mobile broadband
TRAI keeps changing its rules from time to time. New decisions are taken by TRAI to improve the mobile experience of people. Many times mobile network users have to face problems due to this. But sometimes it is also beneficial for telecom companies. TRAI has taken one such decision, which takes care of everything from compensation to users. It is often seen that in case of rain and natural disaster, mobile users have to face a lot of trouble. Even after receiving the complaint, it is not fixed. This is…
Read MoreTRAI new Guidelines telecom companies and broadband providers have to pay compensation
TRAI New Guidelines : TRAI has made some changes in the rules to provide better network connectivity to the users. The changes made by TRAI will benefit the users, but will create problems for the network providers. Actually, according to the new rules, if the complaints of the users are not resolved by the companies in time, then the company will have to pay compensation. The company will compensate only those users whose complaints were not resolved within the time limit. TRAI has now set a deadline to resolve the…
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