Telecom regulator TRAI on Wednesday ruled out the possibility of reconsidering the new service quality norms. Under these norms, telecom companies will have to compensate consumers in case of service disruption. Also, the penalty for not meeting the standard has been increased. Anil Kumar Lahoti, Chairman of Telecom Regulatory Authority of India (TRAI), said that these norms have been issued after deep consultation and proper deliberation. Lahoti said on the sidelines of India Satcom 2024 organised by Broadband India Forum (BIF), “We have given a lot of thought to this…
Read MoreTRAI decided telecom companies will have to pay heavy fine for service outage
