How to get refund if recharged on wrong number: There was a time when people used to go to the shop and buy top up cards to recharge their mobile phones. At that time internet was also very expensive and shopkeepers used to recharge wisely. But as time changed, new techniques kept coming in the market and today recharge can be done sitting at home. You would also usually be using different apps for recharge. Many times in a hurry, we do the wrong recharge. If the recharge is small, then people often ignore it, but if the recharge of a large amount goes to the wrong number, then the person is troubled by the fact that he has wasted the money. Most people do not know that if the recharge is done on the wrong number then this money can be returned. Maybe you don’t even know about this. Today through this article we are going to tell you about this.
If you have put money on the wrong number then do this
If you have recharged on the wrong number by mistake or in haste, then immediately call the customer care of the telecom operator whose SIM card you use and tell them all the details. That is, what was the recharge amount, which company’s number was recharged, through which app was recharged etc. Apart from this, you should also send complete details through email to the concerned company so that your money can be returned. Most of the people in India use SIM card of vodafone-idea, Jio and Airtel, then its e-mail IDs are as follows.
VI- customercare@vodafoneidea.com
Airtel- airtelpresence@in.airtel.com
JIO- care@jio.com
When you send all the details, the company checks it on the back end and if found correct, your money can be returned. Note, the sooner you do this work, the more the chances of getting the money back increase.
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Do this if the telecom company does not listen
Many times it is also seen that telecom companies do not listen to the complaints of the customers and no work is done on it for a long time. If no action is taken by the telecom company even on your complaint, then you can register your complaint on the customer care portal. If you want, you can also register your complaint through WhatsApp. Apart from this, you can also file a complaint by downloading the app of the Customer Service Portal from the Play Store.
Keep in mind, the money will be returned only when the complaint is made on time, and it is also necessary to match your mobile number with the number on which the recharge is done. That is, if the recharge has gone to the wrong number due to one or two numbers, then in this situation the chances of getting the money back are high. If the whole number is different, then the company hesitates to give money in this situation because many people deliberately trouble the company.
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