Train And Flight Refund Rules: In India, about 2.5 lakh people travel by flight every day. So around 2.5 crore people travel by train. People book train or flight tickets according to distance and convenience. But it has been seen on many occasions that trains and flights do not arrive on time. Speaking of which, trains often get late. But on many occasions it has been seen that the flight also gets delayed by several hours. What do the rules say in such a situation? Are you entitled to a refund? Let us know what are the rules of refund regarding delay in Railways and Airlines.
You will get a refund if the train is delayed by more than 3 hours
It has been seen in India that sometimes trains get delayed by 6 to 7 hours. If this happens to you. So you are eligible to get a refund. According to the rules of Indian Railways, if the train is late by more than 3 hours. Then passengers with confirmed tickets, waiting tickets and RAC tickets are given full refund on cancellation of tickets. That is, if the train is late and these passengers are not able to travel for some reason.
And if you have canceled the ticket, then full refund is given to you by the Railways. However, you have to cancel the ticket before the time of travel. If you cancel your ticket after the departure of the train, you will not get a refund. If you booked ticket online then you will have to file TDR for it. If you have bought a ticket from your counter, then you will have to go to the ticket counter and process it.
These facilities are available in flight
Often flights get delayed due to bad weather. Sometimes the flight gets delayed due to technical glitches. In such a situation, airlines have to make arrangements for food and drink for the passengers traveling in flight. If the flight is for the next day, then hotel arrangements have to be made for the passengers to stay.
If the flight gets cancelled. Then the airlines have to book tickets for those passengers on another flight. Otherwise they have to give refund. But if the airlines do not listen to you regarding ticket refund, then you can lodge a complaint with DGCA by going to https://www.dgca.gov.in/digigov-portal/.