DTC Helpline Number: Apart from trains, lakhs of people also travel by bus every day. Thousands of DTC buses run in Delhi NCR, whose timings are fixed and people stand at the bus stand accordingly. Apart from DTC, cluster buses are also run under the Delhi government, which are orange in colour. Generally, people of Delhi-NCR come to and from office in these buses. However, it has been seen many times that bus drivers are in a hurry and do not stop the bus at some stands, in such a situation people face a lot of trouble and have to wait for hours. Today we will tell you what you have to do if this happens.
people have problems
Often people complain that the driver of DTC or cluster bus does not stop the bus despite giving his hand at the bus stand, after which people get delayed in reaching home or office. In such a situation, people can complain about the bus driver. Separate helpline numbers have been provided for DTC and cluster buses, in which action is taken against the driver after complaint.
Tracking is done through GPS
Actually, most of the buses running in Delhi are now fitted with GPS, through this GPS people also track when the bus will reach the stand. This also helps you during complaints. If you complain that the bus driver did not stop the bus for you, it is confirmed through GPS. It is known whether the bus had stopped at the stand or not. After the complaint is found to be true, action is taken against the bus driver.
If this ever happens to you, then immediately call these numbers +91-11-23370373, +91-11-23370374 & +91-8744073248 and complain about the driver. You can also make other complaints related to DTC and cluster buses on these numbers. After the complaint, you will also be informed by phone what is the status of your complaint. If a bus driver is not driving in his lane or is stopping the vehicle in the middle of the road and disembarking, you can also complain about it by taking a photo.
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