IRCTC Down: The ticket booking app and website of Indian Railways is down once again. This is the third time this month that IRCTC is down and people are facing difficulties in booking tickets. IRCTC is down at the time of Tatkal ticket booking and due to this the problems of the people have increased. According to DownDetector, a website that monitors internet outages, around 1,500 reports of IRCTC website being down were received at around 10:12 am. These reports were received from many cities of the country including Delhi, Mumbai, Chennai, Kolkata.
People complained on social media
@IRCTCofficial @RailMinIndia @amofficialCRIS What kind of nonsense is this during tatkal booking? No Captcha, on clicking reload showing unable to perform transaction 🤦♂️and down again #tatkal #IRCTC pic.twitter.com/ekZIawAwyi
—TheRailAnalyst (@theRailAnalyst) December 31, 2024
#IRCTC app and web both crashed, captcha server crashed, they should stop using captcha2.0 and move to cloud, in today’s cloud world why they use datacenter and servers and try becoming phantom to do all in-house idk. This is totally unacceptable. @RailMinIndia @IRCTCofficial, pic.twitter.com/ZoqejeRR3Z
— Akshay Shah – Founder CEO, iWebTechno | GenZDealZ (@AkshayiWeb) December 31, 2024
I am thinking of going to Goa for New Year party.
But the Railways cheated 🥺🥺IRCTC down. No Tatkal bookings#IRCTC #Tatkal
pic.twitter.com/K3v7ERxA8k— Divya Kumari (@divyakumaari) December 31, 2024
IRCTC portal down for maintenance exactly on time for Tatkal booking. Or may be deliberately shut down to facilitate agent bookings. So well timed maintenance. @AshwiniVaishnaw sir, this must be investigated!! @IRCTCofficial @PMOIndia pic.twitter.com/KXc3mXatZp
— ayush mehrotra (@mehrotraayush) December 31, 2024
People are complaining on social media about IRCTC being down. One user wrote what nonsense this is during Tatkal booking. Captcha is not visible. On clicking Reload, Enable to Perform Transaction is showing. IRCTC is down again.
Another user wrote that both the IRCTC app and website have crashed. The captcha server has crashed. They should leave Captcha 2.0 and shift to cloud. Tagging the Railway Minister, this user wrote that if you people cannot run IRCTC then it should be left to experts and professionals. Someone will have to take responsibility for this.
Third major outage of December
This is the third major outage in Indian Railways this month. Earlier on December 9, the e-ticketing platform was closed for an hour due to repairs and on December 26 also for a long time due to maintenance activity. During this time too, people who booked Tatkal tickets were most affected.
IRCTC had said in one of its advisories that people who want to cancel their tickets can do so by calling customer care. Apart from this, they can email for Ticket Deposit Receipt (TDR). IRCTC had provided contact numbers 14646, 08044647999, 08035734999. For solution of ticket related problems, mail can be sent to etickets@irctc.co.in.
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