Paytm Founder Says AI Will Do Lot Of Human Work Company To Use Artificial Intelligence For Fraud Detection And Customer Care

Paytm Founder Says AI Will Do Lot Of Human Work Company To Use Artificial Intelligence For Fraud Detection And Customer Care


Artificial Intelligence VS Human: Ever since Artificial Intelligence has gained popularity all over the world, people are thinking about whether AI should become a competitor of humans. Somewhere AI may not start doing all the work that humans are doing. Many people are also talking about that AI will eat the jobs of humans. This thing also seems to be true. In fact, Vijay Shekhar Sharma, founder and CEO of Paytm, has revealed that the company will now get many such tasks done by AI, which humans used to do till now.

Paytm will use AI in these works

Paytm CEO Vijay Shekhar Sharma said on Saturday that the platform has seen growth in the last one year. Now the company will soon use generative AI in various sectors including fraud detection, customer care, customer onboarding etc. The company will now get many such tasks done by AI only. Humans used to do these works till now.

According to the report, he said, “Generative AI will take a lot of human work from onboarding to customer care and fraud detection. This will not only make those things more efficient, but will also help in taking the business to a new level of solution.” ,

ChatGPT increased the popularity of AI

Artificial Intelligence, as a concept, is not really new. It’s been there for years. We all have been using AI in some form or the other in our daily lives. However, when OpenAI introduced ChatGPT in November 2022, interest in AI skyrocketed. Soon after, Microsoft launched the new AI Bing and Google came up with its AI chatbot, Bard.

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Many people feel that AI will help humans to be more efficient at their jobs. At the same time, many worry that technology may replace many human jobs in the future. As of now, it is a matter of debate and different people have different views.

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