Phone Recharge: Earlier it used to be that people had to go to the shopkeeper to recharge their mobile number, but now people recharge their mobile numbers themselves. Some people recharge through debit or credit card and some people recharge through UPI platform. You also usually use different apps for recharge. Many times a mobile number is recharged twice in a hurry. We tell you what can be done in this situation.
If the recharge is small then people often ignore it but if the recharge is of a large amount then it cannot be ignored. It happens that in case of recharging twice, companies activate second recharge in the phone one after the other. For example, let us tell you that if one recharge is for 28 days, then after its end, the other recharge will automatically be activated. For this you also have to talk to customer care and ask for a refund.
What to do if recharge is done on wrong number?
It often happens that in a hurry we recharge on the wrong number instead of the right number. If you have recharged on the wrong number by mistake or in a hurry, then immediately call the customer care of the telecom operator whose SIM card you use and tell them all the information. In this you have to share many details like how much amount was recharged, on which company’s number the recharge was done, through which app the recharge was done… Apart from this, you can also send complete details to the company through email. So that your money can be returned.
When you send all the details, the company checks it on the back end and if found correct, your money can be returned. Note, the sooner you do this, the greater the chances of getting your money back. Sometimes it also happens that the telecom company does not take any action on your complaint. In such a situation, you can lodge your complaint on the customer service portal. Apart from this, you can also register your complaint through WhatsApp and by downloading the app of customer service portal, complaint can be filed there also.
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